Privacy Policy

5777bct collects personal data from Users through several channels: directly via the registration and KYC process, automatically through your use of the platform, and occasionally from third-party payment and identity verification providers. The categories of data we collect are set out below.

1.1 Registration Data

When you create a 5777bct Account, we collect the following information, which you provide voluntarily:

• Full legal name as it appears on your national identity document;
• Date of birth (used to verify you are aged 18 or above);
• Residential address, including division, district, and postal code within Bangladesh;
• Email address (used for account communications and security alerts);
• Mobile phone number registered in Bangladesh (used for account verification and transaction notifications);
• Username and encrypted password chosen during registration.

1.2 KYC Verification Data

To comply with age verification and anti-money-laundering obligations, 5777bct may request one or more of the following documents at any stage of your account lifecycle:

• National Identity Card (NID) issued by the Bangladesh Election Commission;
• Valid passport (bio-data page);
• Birth certificate in conjunction with a secondary photo ID;
• Utility bill, bank statement, or mobile banking statement as proof of current address;
• Screenshot or confirmation of mobile wallet ownership (bKash, Nagad, Rocket, Upay) where required for withdrawal verification.

1.3 Financial Data

When you make deposits or request withdrawals, 5777bct collects transactional information including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank), the mobile wallet number or bank account identifier associated with each transaction, transaction reference numbers, and the amounts and timestamps of all deposits and withdrawals. 5777bct does not store complete card numbers or full mobile banking PINs — sensitive payment credentials are handled directly by the respective payment provider.

1.4 Gameplay and Betting Data

5777bct records a complete log of your gaming and betting activity on the platform. This includes the games played, bet amounts placed, outcomes, session start and end times, and the total value of wagers over any given period. This data is used to resolve disputes, detect irregular betting patterns, fulfil responsible gaming obligations, and improve platform performance.

1.5 Technical and Device Data

Automatically collected technical data includes your IP address, device type and model, operating system and version, browser type and version, screen resolution, and the referring URL from which you arrived at 5777bct. We also record session duration, pages visited, features accessed, and error events. This information helps us maintain platform stability, detect fraudulent access, and optimise the user experience for players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other regions of Bangladesh.

1.6 Communications Data

If you contact our support team via email or live chat, we retain a record of that correspondence, including the content of your messages, timestamps, and the resolution outcome. This data is used to improve service quality and to provide accurate records should a dispute arise.

5777bct processes your personal data only where a lawful basis exists for doing so. The primary bases on which we rely are: the performance of a contract with you (i.e., providing the gaming and betting services you have registered for), compliance with legal obligations, and our legitimate interests in operating a safe, fair, and commercially sustainable platform.

The table below sets out the specific purposes for which your data is used and the lawful basis applicable to each:

5777bct will never use your personal data for purposes beyond those listed above without first obtaining your explicit consent. You may withdraw consent for promotional communications at any time by contacting [email protected] or by following the opt-out instructions included in any marketing message we send you.

5777bct does not sell, rent, or transfer your personal data to third parties for their own commercial use. We share data only in the limited circumstances described in this section, and only to the extent strictly necessary for the stated purpose.

Payment processors. To facilitate deposits and withdrawals, 5777bct shares relevant transactional and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Each payment partner processes your data under its own privacy policy and applicable financial regulations. 5777bct shares only the minimum data necessary to complete the transaction.

Identity verification providers. Where we engage third-party KYC or identity verification service providers to assist with document verification, those providers are contractually bound to process your data solely for verification purposes and to apply data security standards equivalent to our own.

Game content providers. Certain gameplay activity data may be shared with third-party game studios (such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi) to the extent required to deliver and log game sessions. These providers do not receive personally identifiable information beyond what is technically necessary to run the game session.

Legal and regulatory disclosure. 5777bct may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, by court order, or in connection with the investigation of fraud, money laundering, or other criminal activity. We will, where legally permitted, attempt to notify you before making such a disclosure.

Business transfers. In the event that 5777bct undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via a site-wide notice prior to any such transfer taking effect, and the acquiring entity will be bound by the terms of this Privacy Policy.

The 5777bct platform uses cookies and similar tracking technologies to ensure the website functions correctly, to recognise returning Users, and to gather aggregate analytics data that helps us improve the platform experience. A cookie is a small text file stored on your device by your web browser when you visit a website.

We use the following categories of cookies:

• Strictly necessary cookies. These are essential for the platform to operate. They enable you to log in, maintain your session across pages, and use core features such as the game lobby and account dashboard. These cookies cannot be disabled without preventing you from using the platform.
• Functional cookies. These remember your preferences — such as your preferred language, region, and display settings — so that you do not need to reconfigure them each time you visit.
• Analytics cookies. We use aggregated, anonymised analytics data to understand how Users navigate the platform, which pages receive the most traffic, where users drop off, and how game categories perform. This data contains no personally identifiable information and is used solely to guide platform improvements.
• Security cookies. Short-lived security tokens are used to protect your session from hijacking and to detect suspicious login attempts from unfamiliar devices or locations.

You may configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to use the 5777bct platform, including the ability to log in to your Account. Analytics and functional cookies may be declined without affecting core platform functionality.

5777bct implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. These measures are reviewed and updated on an ongoing basis in line with evolving best practices in data security.

In the event of a personal data breach that poses a risk to your rights and freedoms, 5777bct will take immediate steps to contain the breach, assess its scope, and notify affected Users via their registered email address as promptly as possible. We will also take all reasonable steps to prevent recurrence of the breach.

While 5777bct takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your Account secure by choosing a strong, unique password, not sharing your login credentials with others, and logging out of your Account when using shared or public devices.

5777bct retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes or enforce our agreements. The retention periods applicable to each category of data are summarised below.

Upon the expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with any individual. Where anonymisation is not technically feasible, data will be securely destroyed in accordance with recognised data disposal standards.

If you request the closure of your Account, your data will be retained for the periods specified above from the date of closure, after which it will be deleted or anonymised. Data that is subject to an ongoing legal hold, regulatory investigation, or dispute resolution process will be retained until that matter is fully resolved, regardless of the standard retention period.

As a User of the 5777bct platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond within 30 days of receiving a valid request.

• Right of access. You have the right to request a copy of all personal data that 5777bct holds about you, together with information about how that data is used and with whom it is shared.
• Right to rectification. If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other lawful basis applies, or where the data has been processed unlawfully. This right is subject to our legal obligations to retain certain data categories as described in Section 6.
• Right to restriction of processing. In certain circumstances — for example, while the accuracy of data is contested, or where processing is unlawful but you do not want the data erased — you may request that we restrict the processing of your data to storage only.
• Right to data portability. Where we process your data on the basis of your consent or the performance of a contract, and where processing is carried out by automated means, you have the right to receive your data in a structured, commonly used, machine-readable format.
• Right to object. You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent. Where processing is based solely on your consent (e.g., for promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5777bct reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this policy, we will update the effective date at the top of this page and display a prominent notice on the platform to alert registered Users. We encourage you to review this page periodically to stay informed about how we protect your data.

Your continued use of the 5777bct platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and request Account closure by contacting our support team.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way in which 5777bct handles your personal data, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6), and will acknowledge your message within 2 hours during BST business hours.

We take every privacy concern seriously. If you are not satisfied with our response to a privacy-related complaint, you may escalate the matter through any applicable consumer protection or data protection channel available to you under Bangladesh law.